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Your satisfaction guarantee

Written by

Barnaby DixonI back all of my products with a full, 100% satisfaction guarantee.

I know just how difficult it can be to trust another person that you haven't met.

And unfortunately, some of my fellow developers make unrealistic promises made about their Joomla extensions, or their extensions simply don't work.

That's why I offer a full 100% satisfaction guarantee. I offer full support via email, and sometimes via Skype and/or telephone if needed. I'm always there to answer questions, and I'll work hard to make sure the extension works for you and your Joomla environment.

I've sold many hundreds of Migrate Me components, and a few people have been nice enough to write a review, or leave feedback on the JED. Please do check out the reviews, and
Your guaranteeonce you've tried out an extenion, please do feel free to leave one of your own.

But as always with any transaction it's possible to hit problems, or even just make a purchase by mistake. And that's why I also offer a full refund if needed, so that it really is a 100% satisfaction guarantee.

If you have any questions or comments about the guarantee, please ask here, or contact me directly. For individual support, please use the q-and-a forms on the extension page, or submit a support ticket.

 

Your comments

There are 29 comments

Lada H.

Rating:
September 15, 2013 - 12:56

Hello, super extension.
I have a problem, NetSukii settings don´t work.
I have all relevant options setting to NO.
However metatags, images inline styles are implanted.
I have also publish article setting to NO, but the article is published.
Finally, site name "the article title I SITES NAME" is added to the title of the article. I have Joomla version 2.5.14.
Compatibility check is OK and my template is from Rocketheme. Can you help me please?

Regards, Lada H.

Reply to Lada H.

Barnaby Dixon

Rating:
September 16, 2013 - 03:42

Hi there

Thanks for your comment.

Please ensure that your Joomla cache is OFF while you run NetSukii, to ensure that your settings are correctly saved and are respected.

The TITLE of the articles is usually set in your Joomla configuration; is the one in the frontend identical to the one in the Articles Manager?

If you have further questions please contact me directly at support at php-web-design.com for more detailed support.

All the best - Barnaby Dixon

Paula

Rating:
September 11, 2013 - 14:19

Hello Barnaby,

I've just begun to do the migration. I increased the import file size on my hosting server within the php.ini but the compatibility check continues to see it as the original 10mb. Your thoughts?
Thanks
Paula

Reply to Paula

Barnaby Dixon

Rating:
September 11, 2013 - 15:42

Hi there Paula

Thank you for your email.

You might need to restart your server if this is a WAMP/XAMP or local install on your computer.

Alternatively it's possible that your server has restricted the max file size to just 10Mb.

You could try using the example.htaccess file in /administrator/components/com_migrateme. You'll need to copy it to /administrator/ and rename it to .htaccess to take effect.

I hope this helps.

Janet Mercer

Rating:
September 11, 2013 - 10:30

I have a lot of custom components to transfer so I am going to need some time between the initial migration and launch. What do I do about new content on the existing site? Migrate again?

Reply to Janet Mercer

Barnaby Dixon

Rating:
September 11, 2013 - 15:43

Hi Janet

I'd recommend that you set up your new Joomla system as a testing environment. Then double check that everything works, and if so, migrate the latest data set and go live.

All the best - Barnaby Dixon

Antonio

Rating:
August 28, 2013 - 12:24

I just purchased the tool but I can't create a database backup in phpmyadmin, the size is 95 MB. I can't create a database backup.
Any suggestions from anyone?
Thanks in advance.

Reply to Antonio

Scott

Rating:
August 30, 2013 - 07:06

Have you tried using Datasafe?

http://extensions.joomla.org/extensions/access-a-security/site-security/backup/20003

Gavin

Rating:
August 23, 2013 - 05:56

URGENT!
I installed the plugin and it works great BUT it loads 2 instances of the video - I've even set the embed to "no" on both the introduction and main article settings, so in other words it's not even suppose to show anything right? Do you have a solution for me?
thanks. You can check it at: http://wesupply.co.za/proof/smart/index.php/home/38-cover-crops-how-to-save-fertilizer-and-pesticides

Reply to Gavin

Barnaby Dixon

Rating:
August 23, 2013 - 08:17

Hi Gavin,

Thanks for your question. I am guessing that you must have changed the plugin settings AFTER the video was imported?

Any plugin settings will only affect videos that have not yet been imported. You'll need to delete all video articles, and also delete them from the trash, then they'll be reimported with your new saved settings.

All the best - Barnaby Dixon

Martin

Rating:
August 08, 2013 - 01:26

Hi

I´m getting the folowing error when uploading databas:
xxxxxx_xxxxx.sql.gz - Unknown Error

and

AJAX not enabled

What can I do?

Best regards

Martin

Reply to Martin

Barnaby Dixon

Rating:
August 08, 2013 - 17:35

Hi there Martin,

Thank you for your question.

If AJAX is not enabled on your server, it won't be able to process your database. AJAX is used to avoid timeouts and so forth.

In 99% of cases the AJAX is not working due to a server misconfiguration in the .htaccess. If you temporarily disable your .htaccess file (just rename it) it should resolve the issue.

If not, please ask your server admins why the AJAX file isn't working. As a test, try to access /administrator/components/com_migrateme/ajax/checkAjax.php in your browser. It should say 'Bad Access' if it's working, but if it's not, you'll have a server error.

I hope that helps.

All the best - Barnaby Dixon

David Churchill

Rating:
August 07, 2013 - 11:42

I am getting the following error message.
How do I fix?
Internal Server Error
Staus 500
Error response

Reply to David Churchill

Barnaby Dixon

Rating:
August 07, 2013 - 14:13

Hi David,

Please check that your system is AJAX compatible. You can check this with the AJAX check in the Compatibility Check box.

All the best, Barnaby Dixon

Rodion Juryev

Rating:
August 05, 2013 - 04:39

I want to buy Migrate Me, but I want test it on localhost before installing. On my site I've many old redirects and I'm afraid to lose these. What speaks licension on Migrate, can I make test on localhost before migrating on "war" site?

Reply to Rodion Juryev

Barnaby Dixon

Rating:
August 07, 2013 - 14:15

Hi Rodion,

Yes you can absolutely check Migrate Me works on your localhost. You will be able to reinstall Migrate Me on a remote site if you need to.

Your redirects will all be captured and should work correctly. I am assuming you are using a SEO component such as SH404Sef?

Please let me know how your experiments progress, or if I can help you further.

Thanks & all the best

Barnaby Dixon

Stephan

Rating:
July 30, 2013 - 01:52

I am having a problem with the NetSukii Content component. I have bought the product for one purpose and it doesn't import the articles from the website that I have selected.
Please revert back to me asap regarding the problem?

Reply to Stephan

Barnaby Dixon

Rating:
July 30, 2013 - 02:10

Hi Stephan,

Thank you for your comment. Which website are you trying to import? I will investigate - there is perhaps a .htaccess redirect that's preventing the pages from being captured.

Thanks & all the best - Barnaby Dixon

Alfred

Rating:
July 22, 2013 - 08:34

I bought this component and it isn't working.

I get the message insufficient memory. The sql file is just 8mb

Reply to Alfred

Barnaby Dixon

Rating:
July 22, 2013 - 08:39

Hi Alfred,

The upload limit for most PHP environments is just 2Mb. Please ensure you increase max_upload_limit and post_max_size to 16Mb in your php.ini file, and the migration will work correctly.

Also please ensure your memory_limit is set to 128Mb or above, so that your Joomla system has enough memory to process the migration.

Thanks & all the best - Barnaby Dixon

Don Abrams

Rating:
July 20, 2013 - 12:36

Hi. I'm considering purchasing a license, but I'm uncomfortable about an issue raised in the comments page of your site. The one from Gary Grant on July 23, 2012. I don't see a response. Is there a problem with the component including more than just the article contents, like footers? It's impractical for us to edit each of the articles on the site to remove unwanted additions.

Thanks.

Reply to Don Abrams

Barnaby Dixon

Rating:
July 20, 2013 - 13:55

Hi there Don,

Thanks for your comment. I actually answered Gary directly via email - I hadn't realised I didn't also post my response here.

Both NetSukii and HTML 2 Articles have inbuilt methods for extracting parts of each page. HTML 2 Articles lets you tell the engine which ID contains your content, and then extracts it and uses W3C validation to ensure that the resulting Joomla article is valid HTML. NetSukii spiders your website and allows you to select from a drop down the ID or class that contains your content - on both a site wide and a page by page basis.

I hope that answers your question - and thank you for raising it.

All the best, Barnaby Dixon

Matt

Rating:
May 11, 2013 - 05:32

It would be handy in my case to have the ability to import each page into a specific category, perhaps based on a meta tag? For example, I'm importing one history page for every town in the country (33,000+). The component saves a huge amount of time by just getting the page converted to articles, but then I still need to go in and reassign each article to its town category.

David Schafer

Rating:
October 17, 2012 - 10:28

I'd like to be able to have the product read the creation date from the meta tags or the file name or somewhere.

Reply to David Schafer

Barnaby Dixon

Rating:
October 17, 2012 - 12:14

Hi David,
Do you have the creation date defined anywhere in the pages you are trying to import? Please email me separately with an example of a page you're importing and I'll see if I can set this up for you.
All the best,
Barnaby Dixon

Jeff R

Rating:
October 17, 2012 - 08:58

Barnaby,
Purchased the backup extension with the intent to use it to move content between two sites. In a post on your site you stated it's not a problem. The extension does work great and is easy to use. However, when restoring the backup to another site, it completely destroys existing content, templates etc...

Is there a way to restore the backup so it's cumulative to the target site?

Best regards,
Jeff R.

Reply to Jeff R

Barnaby Dixon

Rating:
October 17, 2012 - 12:17

Hi Jeff,
Thanks for your inquiry. Since DataSafe is a database backup engine, the backup transfer only transfers your database - so you will also need to copy your Joomla files to your new system using FTP. My apologies for any confusion.
All the best,
Barnaby Dixon
PHP Web Design

Gary Grant

Rating:
July 23, 2012 - 14:56

Hi Barnaby,

I purchased your extension with the idea that it would make moving content from one website to another, vastly faster than it is currently doing it by hand.

I appreciate that the extension does a good job of grabbing all the data and placing it in the joomla articles.

However, that is our concern - it grabs everything! Meaning we still have to go back through each page and delete the unwanted hmtl (menus, footers etc etc).

Before we ask for a refund, is your extension able to "Grab" data from specifically set points - for instance, we have **** in all of our builds - is it possible to tell your extension to look for those tags and ONLY grab what's inbetween?

I couldn't find it in the wizard and I'm not sure if it's a "hard code" possiblity?

I look forward to your response.

Regards,
Gary Grant.

Reply to Gary Grant

Barnaby Dixon

Rating:
July 24, 2012 - 03:26

Hi there Gary,

Yes - this is a huge part of the functionality. Under the W3C Validation tab, you should see a box called Content ID. If you put the ID of your content div in this box, which in your case would be pagecontent, it'll ONLY grab the content you want to keep.

All the best,

Barnaby

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