Contact Me

Hi Tobias

Thank you for getting in touch this way. I have replied to all your emails and have now sent 5 emails in total. Please check your spam folders, or provide an alternative email address for me to contact you.

Thanks & all the best, Barnaby Dixon

Hi there Chris

Thank you for getting in touch.

Yes, MigrateMe Plus supports K2.

The way forward is to install MigrateMe Plus, and run the full migration. Then, install the latest Joomla 3 compatible version of K2 on the new Joomla 3 system.

All the best, Barnaby Dixon

Hi Neil - thanks - I have sent a reply privately. Your site is migrated and looking good!

All the best, Barnaby Dixon

Hi Eric,

I received your email and sent a rather long reply. This bounced from your email server. I didn't attach anything, so I'm not sure why it bounced.

Do you have an alternative email address I could reply to you at?

Sorry... we seem to be having communication troubles!

Barnaby

Hi there Risha,

You would get this message if the database contains tables from a non-Joomla 1.5 system. For example, if you have tables in the data set that relate to Joomla 2.5 you would get this message.

Could you send me a login to the Joomla 1.5 and the Joomla 3 systems and I will see what is happening for you?

Thanks & all the best - Barnaby Dixon

Hi Alex,

I am not sure if you are getting my emails so I am writing this on the comments board too.

Thank you for your email - I am glad the migration has worked for you now.

If I can help further in any way please just let me know.

All the best,

Barnaby Dixon

Good morning Alex,

I sent you an email last night within 10 minutes of receiving your email.

Perhaps you did not receive my email? The issue is likely that your original menu data is not standard Joomla 1.5, but I offered to take a look for you to see what is happening.

Here's what I wrote...

Good evening Alex,

Thank you for your email.

Please send me a login and the data for migration, and I will check out what is happening for you

Thanks & all the best,

Barnaby Dixon

Hi again,

Yes I used the email address you gave. I would suggest your email inbox may be full. It would be worth trying to send an email to yourself from a different account like Gmail to see if it arrives. I also answered your question on PayPal,did you get an email from PayPal to confirm?

The good news is I am getting your emails,so if you could email me, supportphp-web-design.com with the details I should receive it. I will post here to confirm if your email arrived. I will need the Joomla 3 login and data for migration.

Thank you,

Barnaby Dixon

Hi Tyler,

Thank you for your message. You are free to install StageIt on all your systems, you don't need a separate license for each one

All the best, Barnaby Dixon

Hi Jan,

Thank you for your message. I replied on 26th of April, but I will resend my email again. If you still don't receive it, please let me know an alternative email address

All the best, Barnaby

Good morning Alex,

Thank you for your email! I did receive it last night, but I wasn't in the office I will send a reply right away, please let me know if you don't receive it

All the best, Barnaby

Hi Alex - yes I did, and I have sent a reply now

All the best, Barnaby

Hi again Tony,

The move from Virtuemart 1 to 2 is a migration, but it should work fine with the method I described earlier.

MigrateMe will migrate your data yes, just run the migration as normal on Joomla 3, and then install VM 3, and go to Virtemart > Tools > Migration and click Start Migration to complete the process

I hope that helps - all the best, Barnaby Dixon

Hi Tony

Thank you for your message. With Virtuemart, it's reasonably easy. The way forward is:

- Install Joomla 3 (with no demo data or other third party extensions)

- Install MigrateMe on Joomla 3

- Migrate your full system as normal, including all virtuemart data

- When migration is complete, install Virtuemart 3

- Open Virtuemart, and then open Tools > Migration and click Start Migration to complete the migration process

- Finally copy over your original images folder to the new system

All the best, Barnaby Dixon

Hi there Andres,

Thank you for your message. Joomla 2.5 is no longer updated, so any security bugs that are discovered will not be patched. I would suggest to immediately upgrade to Joomla 2.5.28, which is the latest version of 2.5 available, and patches many security bugs.

After this, if you decide not to upgrade further to Joomla 3, I would advise having a full backup of files and data stored offline, so that IF you are hacked, you can easily revert to the backup. But yes, I would advise very seriously looking into upgrading to Joomla 3, since it is now stable and actively updated for security and functionality.

All the best, Barnaby Dixon

Thanks Ed! A pleasure working with you

Thanks Andreas!

Hi there, thank you for your message.

1 - you are free to use MigrateMe on as many sites as you have. The license is per user, not per system.

2 - You would need MigrateMe Plus to migrate Joomla 2.5 to the latest version ... and yes it would fix this issue.

3 - Yes I always provide full support as needed

4 - You can contact me directly via the Contact form (or even reply direct to this email address) if needed.

All the best - Barnaby Dixon

Hi there Ricardo

The issue is likely to be either:

- Your /stageit/configuration.php has the live_site variable set to the live site (usually you can leave this variable blank)

- Your /stageit/.htaccess configuration is redirecting you to the live site (if you have RewriteBase / in the file, change this to RewriteBase /stageit/ )

- Your /stageit/ cache is pointing to the old site. If you clear the stageit cache (and any third party caches such as with a Gantry Template) it should correct this

I hope that helps! All the best, Barnaby

Good morning Igor,

Thank you for your message. With regards to migrating your data, no problem, but if there are issues with your third party extension, I can give you a quote for upgrade.

Sincerely, Barnaby Dixon

Hi there - office hours are 9am to 5pm Monday to Friday... Your question was sent on Sunday, so I replied this morning.

Have a great day!

Hi Tim

Thanks ... I did reply, and again today to your other email, not sure if you are receiving my replies? If not please send me an alternative email address and I'll reply there. Thanks!

Hi there,I did reply...please check your spam or else provide an alternative address for me to resend the message? Regards, Barnaby Dixon

Good morning,

The -2 appended to aliases is to avoid duplicates. Aliases must always be unique in Joomla 3. You can remove them via PHPMyAdmin but this will mean the assets table gets corrupted - so I'd recommend not. Instead, delete any duplicates from your menu table, and ensure any aliases in the menu table are unique...

Regards, Barnaby Dixon

I am considering migrate the website from Joomla 3 to Joomla 4 with PHP 8.

Hi there - please ensure you have the latest version of StageIt installed.

Best regards

Thanks Barnaby!

Hi Jim,

Tim Davis here helping with support. I haven't received any info from you yet, but will certainly be happy to help you with the issue you are dealing with!

Would you resend your info to supportphp-web-design.com and I will look right at it!

Maybe even reply here when you have done that so I can make sure things are flowing as they should.

Tim

Hi Victor,

I would be very happy to help and look at this for you. Please email me and give me more details of what is happening, and if you send me the super user login for your live site (so I can log into both your live site and MM4 site) I will have a look too.

- supportphp-web-design.com

Tim

I figure how to fix the error.

Thank you

Hi Pierre,

Tim Davis helping out with support.

Unfortunately you can't do that with MigrateMe 4. MigrateMe 4 creates a staging area for testing a Joomla 3 to Joomla 4 migration for one site.

God bless,

Tim

Hi Antje,

I think your being in Europe and my being on the left coast of Canada had our time zones play into my not seeing your emails quickly. But I have replied to them and am watching for your next answer.

God bless,

Tim

I used your contact box

Got answer by email

Hi Carlos,

Is it possible you have run out of diskspace in your webhosting account?

Tim

Hi Peter,

Tim Davis here, helping with support.

I haven't received any email from you, please try again at supportphp-web-design.com so I can make sure I can help with your specific situation by email.

That said, here are some general things to try as the CURL issue involves a setting on your hosting account:

Reasons it might not work:

- Curl is turned off (turn it on in PHP)

- The server's internet is slow, so it can't get the full Joomla 3 package

- The server doesn't have enough space to save the package

- PHP web design server is down, this is where it gets the package

- Alternatively, Joomla downloads server is down, where it can also get the package

Ways to fix:

- Turn on Curl if it's turned off

- If it still doesn't work, go to downloads.joomla.org and download the latest full package. Then rename to joomla.zip and upload to your server at /mmp_upgrade/joomla.zip

- Then run MigrateMe 4, and it'll recognise the locally saved version of Joomla and use that instead of trying Curl.

Hi Leanne,

Tim Davis here helping with support. There are no plans right now to update Kazaam for Joomla 4.

However, if you were wanting Kazaam to help all your urls be SEF urls, here is a video on how to do that without Kazaam:

https://youtu.be/FAY_6hcT27Y

Woohoo! I do enjoy hearing when my videos have helped someone!

Hi Jacques,

Yes, I received you email and have replied with an offer to help by taking a look at your site. You will find more details there!

God bless,

Tim