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CONTACT ME

I'd love to hear from you, and if you want to get in touch, you can email me using the form below

SUPPORT REQUESTS

If you are emailing with a support request, please use this form to email me with details of any problems you are experiencing. It would also be very helpful for me if you could set up temporary FTP and administrator access so I can see the problems for myself - this will help me resolve them much faster.

HIRE ME FOR YOUR PROJECT

If you would like to discuss a project, get a quote, or hire me on a day-rate, please use the form below to get in touch initially. I will reply directly to discuss the role further. Thank you.

IMPORTANT NOTE

I can usually answer emails within 2-3 hours during UK office hours (Monday - Friday, 9am - 5pm, London time). Emails do sometimes go missing though, and my replies are sometimes bounced from full or incorrect email boxes. So if you haven't received a reply within 24 hours, please post a note in the comments form below, perhaps with an alternative email address, and I'll get back to you that way. Thanks!

EMAIL FORM


If you haven't received a reply within 24 hours, leave a comment here!

There are 56 comments

Ed McDermott

Rating:
September 28, 2017 - 18:23

Hi Barnaby,

I just wanted to drop a note and thank you again for your services in restoring our site after a catastrophic failure.

After I had spent many hours trying to resolve the problems, I decided it was time to call in the "Big Guns" and you were the obvious first choice.

Thank you for all of your help and considerable expertise!

Reply to Ed McDermott

Barnaby Dixon

Rating:
September 28, 2017 - 19:11

Thanks Ed! A pleasure working with you

Steve Luiting

Rating:
July 17, 2017 - 21:43

This extension save me literally weeks of hand rewriting of code. I just used it to change over 300 pages. I need to clean up inline code in order to clean our new website code.

Thanks again! This was worth twice the cost.

Andres

Rating:
May 05, 2017 - 15:40

Hi!

Yesterday I filled the form but haven't received an answer nor see my post in this page.

We are interested mainly in upgrading the visuals and functionality for the buyer in our VirtueMart store on the website, and would like your professional opinion.

Do you SINCERELY think it is better to upgrade the whole Joomla (from 2.4.8 to 3.x), or will it suffice if just implement a professional Virtuemart template?

Thanks and waiting anxiously for an answer!

Andres

Reply to Andres

Andres

Rating:
May 05, 2017 - 15:41

I meant from Joomla 2.5.8

Reply to Andres

Barnaby Dixon

Rating:
May 05, 2017 - 18:45

Hi there Andres,

Thank you for your message. Joomla 2.5 is no longer updated, so any security bugs that are discovered will not be patched. I would suggest to immediately upgrade to Joomla 2.5.28, which is the latest version of 2.5 available, and patches many security bugs.

After this, if you decide not to upgrade further to Joomla 3, I would advise having a full backup of files and data stored offline, so that IF you are hacked, you can easily revert to the backup. But yes, I would advise very seriously looking into upgrading to Joomla 3, since it is now stable and actively updated for security and functionality.

All the best, Barnaby Dixon

Tony Barnsley

Rating:
May 05, 2017 - 11:33

Hi Barnaby,

Looking to do several Joomla 1.5 to 3.7 migrations, the one that is concerning me most vas a virtumart installation. Will MigrateMe migrate the virtumart install.

I think it will, but can you confirm that I setup a clean J3 environment, restore the J1.5 backup, and then install the latest virtumart into J3??

Regards

Tony

Reply to Tony Barnsley

Barnaby Dixon

Rating:
May 05, 2017 - 13:51

Hi Tony

Thank you for your message. With Virtuemart, it's reasonably easy. The way forward is:

- Install Joomla 3 (with no demo data or other third party extensions)
- Install MigrateMe on Joomla 3
- Migrate your full system as normal, including all virtuemart data
- When migration is complete, install Virtuemart 3
- Open Virtuemart, and then open Tools > Migration and click Start Migration to complete the migration process
- Finally copy over your original images folder to the new system

All the best, Barnaby Dixon

Reply to Tony Barnsley

Tony Barnsley

Rating:
May 06, 2017 - 12:29

Thank you for your reply, one issue that I didn't know at the time is that the version of Virtumart currently in use is 1.1.9. from what I have been reading it is not possible to go directly to VirtuMart 2 or 3. (https://docs.virtuemart.net/tutorials/installation-migration-upgrade/77-upgrading-vm1-to-vm2.html)

Can you confirm that MigrateMe would work (I1.5.26 with Virtumart 1.1.9 to J3.7 VM 3.???). Obviously I'll be testing the migration elsewhere before the live site gets migrated.

Reply to Tony Barnsley

Barnaby Dixon

Rating:
May 07, 2017 - 08:43

Hi again Tony,

The move from Virtuemart 1 to 2 is a migration, but it should work fine with the method I described earlier.

MigrateMe will migrate your data yes, just run the migration as normal on Joomla 3, and then install VM 3, and go to Virtemart > Tools > Migration and click Start Migration to complete the process

I hope that helps - all the best, Barnaby Dixon

Alex

Rating:
May 03, 2017 - 20:47

Hello, several hours ago I have sent you a message using the contact form; have you received it?

Best regards
Alex

Reply to Alex

Barnaby Dixon

Rating:
May 03, 2017 - 21:31

Hi Alex - yes I did, and I have sent a reply now :-)

All the best, Barnaby

Alex

Rating:
May 02, 2017 - 17:58

Hello, I have sent one email. I don't know if you have answered. I have problem with the migration of the menus. I have sent to you the credentials of the web site. Can you answer here?

Best regards
Alex

Reply to Alex

Barnaby Dixon

Rating:
May 03, 2017 - 07:29

Good morning Alex,

Thank you for your email! I did receive it last night, but I wasn't in the office :-) I will send a reply right away, please let me know if you don't receive it

All the best, Barnaby

Jan

Rating:
May 01, 2017 - 12:54

Hi Barnaby,

I sent your an mail a week ago regarding StageIT and it did not move all files to production from dev. The message included access to the site.

I have not heard back (checked spam) and wonder if you got the message?

Best, Jan

Reply to Jan

Barnaby Dixon

Rating:
May 01, 2017 - 13:12

Hi Jan,

Thank you for your message. I replied on 26th of April, but I will resend my email again. If you still don't receive it, please let me know an alternative email address :-)

All the best, Barnaby

Tyler

Rating:
April 23, 2017 - 03:23

Hi

How many domains can we use StageIt Standard Edition on?

Thanks

Tyler

Reply to Tyler

Barnaby Dixon

Rating:
April 23, 2017 - 22:25

Hi Tyler,

Thank you for your message. You are free to install StageIt on all your systems, you don't need a separate license for each one

All the best, Barnaby Dixon

Alex

Rating:
April 18, 2017 - 22:09

Hello, I tried to upgrade a web site from Joomla 1.5 to 3.6, but the menus are not uploaded; also the menu tables don't appear in the select list. I have sent you one email.

If the problem is not quikly resolvible please refund me.

Best regards
Alex

Reply to Alex

Barnaby Dixon

Rating:
April 19, 2017 - 06:12

Good morning Alex,

I sent you an email last night within 10 minutes of receiving your email.

Perhaps you did not receive my email? The issue is likely that your original menu data is not standard Joomla 1.5, but I offered to take a look for you to see what is happening.

Here's what I wrote...

Good evening Alex,

Thank you for your email.

Please send me a login and the data for migration, and I will check out what is happening for you

Thanks & all the best,

Barnaby Dixon

Reply to Alex

Barnaby Dixon

Rating:
April 19, 2017 - 11:45

Hi again,

Thank you for the login and data. I have found the problem. The menu table is not in fact included in the original data set. The original data seems to stop at the table jos_js_res_hits

I would suspect this is a table containing stats or logs,and contains a huge number of rows. During data export this can create memory issues and prevent the rest of the database from being exported properly.

So the way forward is to re-export your data and include all the Jos tables except this one. You can do this with phpmyadmin,or if you like I can do this for you.

I hope that helps. All the best, Barnaby Dixon

Reply to Alex

Barnaby Dixon

Rating:
April 19, 2017 - 13:54

Hi Alex,

I am not sure if you are getting my emails so I am writing this on the comments board too.

Thank you for your email - I am glad the migration has worked for you now.

If I can help further in any way please just let me know.

All the best,

Barnaby Dixon

Risha Mahabir

Rating:
April 18, 2017 - 18:12

Good Day ,

I made a backup of the file via datasafe pro for joomla 1.5 and using migrateme to upgrade but it keeps saying that the file is not a valid 1.5 database. Can you assist?

Reply to Risha Mahabir

Barnaby Dixon

Rating:
April 18, 2017 - 20:12

Hi there Risha,

You would get this message if the database contains tables from a non-Joomla 1.5 system. For example, if you have tables in the data set that relate to Joomla 2.5 you would get this message.

Could you send me a login to the Joomla 1.5 and the Joomla 3 systems and I will see what is happening for you?

Thanks & all the best - Barnaby Dixon

Kade

Rating:
March 14, 2017 - 18:37

Hi,

Thank you for the product, I recently emailed you for a support issue, whenever I do an import of a sql file I receive a blank dialog box with no way to continue the process.

Reply to Kade

Barnaby Dixon

Rating:
March 14, 2017 - 18:59

Hi there

The issue here is that the database is too large to import to your server - so the upload is timing out before it sends a response back to MigrateMe.

The way forward is to rename your database to insert.sql.gz and then upload it with FTP to /administrator/components/com_migrateme/insert.sql.gz

Then if you reopen MigrateMe it should allow you to continue the migration.

All the best, Barnaby Dixon

Eric McGee

Rating:
December 02, 2016 - 01:06

Hi, Barnaby.

I sent an email to you through the form and haven't yet received a response. In the email I included details of an error that I'm getting when I try to run the Migration via MigrateMe Plus. When you get a chance, I'd love your assistance.

Regards,

Eric

Reply to Eric McGee

Barnaby Dixon

Rating:
December 02, 2016 - 05:34

Hi there Eric

Thank you for getting in touch. I'm sorry - I didn't get an email from you, and have checked carefully. Could you try re-emailing me please ... support at php-web-design , or retry the contact form? Thank you!

Barnaby

Reply to Eric McGee

Barnaby Dixon

Rating:
December 02, 2016 - 14:11

Hi Eric,

I received your email and sent a rather long reply. This bounced from your email server. I didn't attach anything, so I'm not sure why it bounced.

Do you have an alternative email address I could reply to you at?

Sorry... we seem to be having communication troubles!

Barnaby

Neil Abraham

Rating:
November 26, 2016 - 00:25

Hi Barnaby.

I submitted a form yesterday about getting your help with my Uncle's website somemagneticislandplants.com.au .

Hoping you are able to assist getting the upgrade to work this weekend.

Thanks
Neil

Reply to Neil Abraham

Barnaby Dixon

Rating:
November 26, 2016 - 06:29

Hi Neil - thanks - I have sent a reply privately. Your site is migrated and looking good!

All the best, Barnaby Dixon

Chris Walls

Rating:
August 17, 2016 - 18:41

Does this product support sites using the K2 component?

The site is Joomla 2.5, wanting to migrate to 3.6.

Thanks,
Chris

Reply to Chris Walls

Barnaby Dixon

Rating:
August 17, 2016 - 20:15

Hi there Chris

Thank you for getting in touch.

Yes, MigrateMe Plus supports K2.

The way forward is to install MigrateMe Plus, and run the full migration. Then, install the latest Joomla 3 compatible version of K2 on the new Joomla 3 system.

All the best, Barnaby Dixon

Tobias

Rating:
August 17, 2016 - 10:10

Hi Barnaby,

I did not get a response to my issue request, so I'll repost here:

We're trying to do an update from 1.6.6 to 3.5.1 or 3.6.2.I wanted to test it with a local backup of the site with xampp. At 90% the migration stops and I get the following error in a popup:

Error response:
Fatal error: Call to undefined method JDatabaseMySQLi::quoteName() in C:\xampp\htdocs\cms\mmp_upgrade\administrator\components\com_admin\script.php on line 64

Is this related to the sandbox environment, or is there something wrong with our installation?

Regards,
Tobias

Reply to Tobias

Barnaby Dixon

Rating:
August 17, 2016 - 11:36

Hi Tobias

Thank you for getting in touch this way. I have replied to all your emails and have now sent 5 emails in total. Please check your spam folders, or provide an alternative email address for me to contact you.

Thanks & all the best, Barnaby Dixon

Neil Abraham

Rating:
August 17, 2016 - 02:07

Hi

Are you able to confirm if Docman from joomlatools.com migrates sucessfully with Migrate Me Plus?

Also does Docman continue to work after using Stage It?

Docman has specific requirements for Staging:

"The HTTP_REFERER header (https://en.wikipedia.org/wiki/HTTP_referer) needs to be present in the $_SERVER super global (http://php.net/manual/en/reserved.variables.server.php) in PHP.

This header is required by our framework to mitigate CSRF attacks. Without it our framework will block POST requests. For more details see the OWASP recommendations (which we follow in our framework): https://www.owasp.org"

Hoping you are able to confirm if your extensions will be compatible with this?

Thanks
Neil

Reply to Neil Abraham

Barnaby Dixon

Rating:
August 17, 2016 - 08:32

Hi there

Thank you for getting in touch.

Yes, Docman does migrate successfully with MigrateMe Plus. The way to migrate is as normal: first run the migration, then install the latest Joomla 3 compatible version of Docman on the Joomla 3 system.

The HTTP_REFERRER header is a system setting, and your configuration will not be affected by the staging environment, or by StageIt.

I hope that helps. If you have any further questions just let me know.

All the best, Barnaby Dixon

Craig

Rating:
June 21, 2016 - 09:18

Hi, sent a support request early this morning. After trying to upgrade a v3.2.7 using your migration tool for the first time using this tool. It has errored on the database I believe looking at the log file. Loads of database error logs basically. Also with a white screen trying to log into the converted/migrated version so obviously not worked.

Sent you the relevant details (FTP and Admin access)

Look forward to hearing back from you

Thanks

Reply to Craig

Barnaby Dixon

Rating:
June 21, 2016 - 10:18

Hi Craig,

Thank you for getting in touch. I have received your information and will get back to you ASAP.

All the best, Barnaby Dixon

Carles

Rating:
June 06, 2016 - 10:11

Hello,

I have a customer who have an old joomla 1.5, and I want to upgrade to joomla 3.5 , but I don't find where to download your migrateme extension, how can I do it?

Could you help me?

Thanks

Reply to Carles

Barnaby Dixon

Rating:
June 06, 2016 - 15:41

Hi Carles,

Thank you for your question.

To download MigrateMe, please purchase it on this page: https://www.php-web-design.com/Joomla-Components/migrate-me-professional-joomla-3-0-migration.html

All the best, Barnaby Dixon

Lars Nielsen

Rating:
June 03, 2016 - 19:52

Hi.

Did you see my email?

I have sent you a couple, regarding a server timeout while migrating.

Regards, Lars.

Reply to Lars Nielsen

Barnaby Dixon

Rating:
June 03, 2016 - 21:41

Hi Lars,

Yes - I have replied several times, on the 24th and the 29th of May, within a few hours of receiving your mails.

Please check your spam folder, but if you can't find my emails please let me know a different email address to use. It's strange because my past emails (from the 6th - 9th May) seemed to reach you well.

All the best, Barnaby Dixon

Reply to Lars Nielsen

Lars Nielsen

Rating:
June 04, 2016 - 06:39

Execelent :-) Yes, they were located in the spam folder, for unknown reasons ;-)

I have now corrected that. Im trying to upload the big files via FTP right now.

Lars :-)

Reply to Lars Nielsen

Barnaby Dixon

Rating:
June 04, 2016 - 07:11

Great stuff, thank you for your update Lars. I hope all goes smoothly now

All the best, Barnaby

Dan M.

Rating:
May 24, 2016 - 11:27

Hi Barnaby,
This is a pre-sales question. I think your extension is the solution I have been looking for to migrate from 2.5 to 3.x. I have one extension not compatible w/3.x but I have uploaded another to replace it. The bigger issue may be that the current template is not 3.x compatible. I prefer to keep the simple layout and work on design once stable on 3.x.

I believe the simple Protostar template is default in 3.x, but obviously the right version is not in 2.5. The template would suffice until I had time to work on design and layout w/a more robust template style.

How is this situation best handled?

Thanks in advance,

Daniel

Reply to Dan M.

Barnaby Dixon

Rating:
May 24, 2016 - 13:04

Hi Daniel

Thank you for your question.

The way to handle this is to first run the migration as normal. This will set up a new environment for you, which will include the full migrated system, but won't be 'live'. You can then experiment with the Protostar template (and if you've used it in Joomla 2.5, your old configurations and module positions will have been migrated to Joomla 3 along with the rest of the system, and the template will have been upgraded where required).

While you're experimenting, your live site will stay where it is, so it won't cause any strange problems for anyone browsing your site. Just set up the new system as you want it, and then when you're ready click 'Go Live' to make the new system live.

I hope that helps, please let me know if you have any other questions at all.

All the best, Barnaby Dixon

Chris Ludwig

Rating:
April 27, 2016 - 07:14

Hello. Left a message a few days go about being unsuccessful at migrating two Joomla 2.5 sites to 3.x with migrate me plus.

Still have yet to experience any success with either site (or any site) and am still waiting for a reply to my initial Email.

Cheers,

Chris Ludwig

Reply to Chris Ludwig

Barnaby Dixon

Rating:
April 27, 2016 - 07:18

Good morning Chris,

Thank you for getting in touch. I'm sorry to hear the migration hasn't worked well for you - we'll get that all sorted right away.

I haven't received an email from you (and have checked very carefully) so I regret your initial email might have not arrived somehow. Please do resend the original email, or reply directly to this message and we'll get you up and running.

Thanks & all the best, Barnaby Dixon

Reply to Chris Ludwig

Chris Ludwig

Rating:
May 03, 2016 - 14:44

Thank you Barnaby for your fast, courteous and fantastic customer support. You took the worry away from the migration of my two Joomla! 2.5.x sites and was able to quickly resolve the problems I was encountering using Migrate Me Plus. Both sites are now running smoothly on Joomla! 3.5.1
Again, thank you ever so much for your help.

TONY

Rating:
April 20, 2016 - 16:25

hello
we bought a licence at 2016/April/04 and in the next day we ask for a change of the email linked to our purchase
Until now...
1. we didn't get any answer
2. now, with the original email we can't download the software - we get the answer "You do not have any available downloads. Please check your email address"
3. happens the same with the new email that we ask for the change
So now we don't have access at all to the software that we already pay.

Waiting for your help...

Reply to TONY

Barnaby Dixon

Rating:
April 20, 2016 - 18:11

Hi Tony

Thank you for getting in touch - I have emailed you back directly with the relevant details.

All the best, Barnaby Dixon

Lisa Chestnut

Rating:
March 31, 2016 - 15:01

Hello Barnaby, I have 2 Joomla 1.5 sites that I need to migrate to Joomla 3. Can Migrate Me work to migrate the Zoo, PreachIt and JEvents extension data?

Thanks

Reply to Lisa Chestnut

Barnaby Dixon

Rating:
March 31, 2016 - 15:08

Hi Lisa,

Yes it should work well with those extensions.

The way to do it is: run the migration, and then install the latest version of each extension in the new Joomla 3 system.

All the best, Barnaby Dixon

Sandeep Kankatala

Rating:
January 14, 2016 - 03:39

Hi Barnaby,

This is a pre-sales question. I have gone through the testimonials and the tutorials and looks like a promising extension.

I work for an education organization here in Melbourne Australia. We have got 3 Joomla websites (2 Joomla 1.5 and 1 Joomla 2.5) which require upgrading to Joomla 3.4.8 at the earliest. All these Joomla sites are sub-domains of our main domain.

Joomla 2.5 site has many extensions and its about 6 gigs. Our Joomla 1.5 sites are smaller.

My question is do we need to buy both the Migrate Me and Migrate Me Plus extensions.

Thanks.

Reply to Sandeep Kankatala

Barnaby Dixon

Rating:
January 14, 2016 - 09:24

Hi there

Thank you for your question.

Migrate Me will only work with Joomla 1.5, and can migrate your data to Joomla 3.

Migrate Me Plus is for all other versions (1.6 onwards).

So if you have both Joomla 1.5 and 2.5 sites, you will need both Migrate Me and Migrate Me Plus.

All the best, Barnaby Dixon

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