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CONTACT ME

I'd love to hear from you, and if you want to get in touch, you can email me using the form below

SUPPORT REQUESTS

If you are emailing with a support request, please use this form to email me with details of any problems you are experiencing. It would also be very helpful for me if you could set up temporary FTP and administrator access so I can see the problems for myself - this will help me resolve them much faster.

HIRE ME FOR YOUR PROJECT

If you would like to discuss a project, get a quote, or hire me on a day-rate, please use the form below to get in touch initially. I will reply directly to discuss the role further. Thank you.

IMPORTANT NOTE

I can usually answer emails within 2-3 hours during UK office hours (Monday - Friday, 9am - 5pm, London time). Emails do sometimes go missing though, and my replies are sometimes bounced from full or incorrect email boxes. So if you haven't received a reply within 24 hours, please post a note in the comments form below, perhaps with an alternative email address, and I'll get back to you that way. Thanks!

EMAIL FORM

Send an Email

If you haven't received a reply within 24 hours, leave a comment here!

1-100 of 117 Comments

Peter

Rating:
August 30, 2023 - 14:58

Hello Barnaby,

Can you please reply to my email regarding a PHP curl error preventing the Joomla package from downloading.

Thanks.

Kind regards, Peter

Reply to Peter

Tim Davis

Rating:
August 31, 2023 - 05:02

Hi Peter,

Tim Davis here, helping with support.

I haven't received any email from you, please try again at [email protected] so I can make sure I can help with your specific situation by email.

That said, here are some general things to try as the CURL issue involves a setting on your hosting account:

Reasons it might not work:
- Curl is turned off (turn it on in PHP)
- The server's internet is slow, so it can't get the full Joomla 3 package
- The server doesn't have enough space to save the package
- PHP web design server is down, this is where it gets the package
- Alternatively, Joomla downloads server is down, where it can also get the package

Ways to fix:
- Turn on Curl if it's turned off
- If it still doesn't work, go to downloads.joomla.org and download the latest full package. Then rename to joomla.zip and upload to your server at /mmp_upgrade/joomla.zip
- Then run MigrateMe 4, and it'll recognise the locally saved version of Joomla and use that instead of trying Curl.

Carlos Urbano

Rating:
July 28, 2023 - 22:31

It looks like the backup couldn't be created properly! Please check your server can write to the directory at ../../backups/

What can i do?

Reply to Carlos Urbano

Tim Davis

Rating:
July 30, 2023 - 02:02

Hi Carlos,

Is it possible you have run out of diskspace in your webhosting account?

Tim

Nikita

Rating:
June 21, 2023 - 12:59

Hello!

Last version of MigrateMe Plus.
When trying to migrate to joomla 3 - getting curl error, cant't download Joomla package.

How to fix??

Thanks

Reply to Nikita

Nikita

Rating:
June 22, 2023 - 06:13

Got answer by email

Reply to Nikita

Peter

Rating:
August 30, 2023 - 19:07

Do you know what the fix is Nikita?

Roberto

Rating:
February 21, 2023 - 10:14

Always this error:

Migration failed!

Error details:
Status:500
Error response:
Error: 0 Class 'ZipArchive' not found

Reply to Roberto

Tim Davis

Rating:
February 21, 2023 - 11:39

Hi Roberto,

I've seen this one before and it happens at the 80% point in the MM4 process. The php-zip module for the version of PHP that you are using is not activated.

If you do not have access to change the server settings you need to ask your host to turn on the "phpXX-php.zip" (where XX is the PHP version - ie 74, 80, 81 etc)

Now having said that, I'm no server genius so keep me posted on this so I can add whatever the solution is to my repertoire of help solutions - but I think you will find this is the cause and the cure. And if you are still stuck after let me know ([email protected]) and I'll try to help.

God bless,

Tim

Musa

Rating:
February 21, 2023 - 02:06

Hello.

I sent email from this website but no reply.

I get error below when trying to install Migrateme 4. Please advise:

================

Table '###_###.mdma_updates' doesn't exist SQL=TRUNCATE TABLE mdma_updates

Reply to Musa

Tim Davis

Rating:
February 21, 2023 - 07:15

Hi Musa,

We were experiencing some issues with our contact form and messages were not being delivered. It is fixed now, but your message was probably from before the fix and we did not get it.

This error makes me suspect that something about your Joomla 3 database is not right and installing MM4 has brought this to light.

I would be very happy to log into your site and take a look if you email me super user access to your admin area and also the login for your web hosting account as I may have to look at your database as well - [email protected]

I feel very confident I can get this fixed for you so you can proceed with your migration!

God bless,

Tim

geoffrey hill

Rating:
February 18, 2023 - 20:30

Everytime I sync to live the images are missing on the live, but I see all the images on staging. I have already set "forced" to yes. Still the images do not show in Live. I need help. I have emailed you about this sync issue earlier this week. Please contact me.

Reply to geoffrey hill

Tim Davis

Rating:
February 18, 2023 - 21:01

Hi Geoffrey,

I just looked and I don't have email from you in my inbox. Did you send it to [email protected]?

Please try again sending you email to that address again, and perhaps send a copy to my ti[email protected] address just in case something odd is happening.

God bless,

Tim

Reply to geoffrey hill

geoffrey hill

Rating:
February 19, 2023 - 18:51

I used your contact box

Antje

Rating:
February 15, 2023 - 14:20

Hi Barnaby
I wrote two times already and got no response. I have problems to go live on an Apache server. Neither the old nor the new site worked afterwards. Only with effort we could restore to a previous state with both versions. But, the initial backup is not there anymore. Now, I am afraid to try it again.

Meanwhile, I created a backup of the new site and restored it on another server. I changed htaccess and configuration.php, but unfortunately, some components do not work now anymore. I need help urgently... please.

Best
Antje

Reply to Antje

Tim Davis

Rating:
February 16, 2023 - 09:24

Hi Antje,

I think your being in Europe and my being on the left coast of Canada had our time zones play into my not seeing your emails quickly. But I have replied to them and am watching for your next answer.

God bless,

Tim

Pierre

Rating:
February 14, 2023 - 10:26

Hi,

Is it possible to merge two joomla! with “MigrateMe 4”?
I want to export a joomla site! and then the importer in a menu from another joomla!.

Thanks,

Reply to Pierre

Tim Davis

Rating:
February 14, 2023 - 12:27

Hi Pierre,

Tim Davis helping out with support.

Unfortunately you can't do that with MigrateMe 4. MigrateMe 4 creates a staging area for testing a Joomla 3 to Joomla 4 migration for one site.

God bless,

Tim

Reply to Pierre

Pierre

Rating:
February 14, 2023 - 15:49

It's noted, thank you.

carl farrington

Rating:
February 10, 2023 - 15:05

I performed the migration from joomla 3 to Joomla 4.. The component says it was successful And when I go to log in the admin it does take me to the site but with no style sheet it's all white Would just text links. please advise

Reply to carl farrington

Tim Davis

Rating:
February 12, 2023 - 00:56

Hi Carl. It was great meeting you, looking into this issue and talking Joomla! For anyone else reading this comment and wondering about the cause, it turned out that Akeeba Admintools was running on the live site and preventing access to the staging area folder that MM4 had made. Temporarily removing Admintools while the migration process and work is begin done is a good solution.

BH

Rating:
January 31, 2023 - 09:00

Hi there. Have an old site working fine on J2.5 and php 7.4.

ISP upgraded to php 8 and not allowing to go back to 7.4

Ever since then the site is not accessible front end and back end. I need help to upgrade the joomla version - willing to pay a liminal fee.

Please assist urgently. I have used migrate me + previously - not sure on which site though....... Thanks

Reply to BH

Tim Davis

Rating:
January 31, 2023 - 10:29

Hi BH. I really don't understand why hosting companies do that.

I see you have also emailed the support address, so I will reply to you there and get some info from you so we can get you going.

God bless,

Tim

Joe

Rating:
January 26, 2023 - 15:04

Has someone else had this issue with SEO in Joomla 4?

404 - Category not found

Thank you!

Reply to Joe

Tim Davis

Rating:
January 26, 2023 - 22:05

Hi Joe,

I'd be happy to help if you email me some more details. Perhaps we could hop on a quick video call and you could show me where this is happening.

[email protected]

I hope to hear from you soon!

Tim

Victor Rojas

Rating:
January 20, 2023 - 13:59

Hi Barnaby,
We migrate to 4 and now we have an error in our front end 0 - Undefined constant "T3_PATH" can you help us.

Thank you
Victor

Reply to Victor Rojas

Tim Davis

Rating:
January 20, 2023 - 18:37

Hi Victor,

Tim Davis here helping with support. I suspect that error is telling you your template is not J4 compatible. Do you have a T3 framework template or extensions installed?

I would be happy to log into your site and have a look if you email me the super user info for your J3 site. [email protected]

Reply to Victor Rojas

Victor Rojas

Rating:
January 30, 2023 - 14:58

I figure how to fix the error.
Thank you

Reply to Victor Rojas

Victor Rojas

Rating:
January 30, 2023 - 15:02

But after the migration the mail stop working and I have a hard time trying to find a sulution

Reply to Victor Rojas

Tim Davis

Rating:
January 30, 2023 - 19:48

Hi Victor,

I would be very happy to help and look at this for you. Please email me and give me more details of what is happening, and if you send me the super user login for your live site (so I can log into both your live site and MM4 site) I will have a look too.

- [email protected]

Tim

Jim

Rating:
January 10, 2023 - 16:17

I’ve run MM4 multiple times in every configuration and it fails every time at 75%. I have sent the details via email and would really appreciate a response

Reply to Jim

Tim Davis

Rating:
January 10, 2023 - 17:39

Hi Jim,

Tim Davis here helping with support. I haven't received any info from you yet, but will certainly be happy to help you with the issue you are dealing with!

Would you resend your info to [email protected] and I will look right at it!

Maybe even reply here when you have done that so I can make sure things are flowing as they should.

Tim

Reply to Jim

Jim

Rating:
January 10, 2023 - 18:21

Hi Tim,

I've sent a copy of the error log and the configuration settings to the support address

r/
jim

Sandra Lee Robertson

Rating:
April 06, 2022 - 00:38

Hi Barnaby,
I purchased via Paypal yesterday the Migrate me 4 silver level.
When I enter my email in the download box this is message:
You do not have any available downloads. Please check your email address.

I haven't received an email, please advise correct procedure or if you have received the payment. Our Paypal shows the payment was processed.
Many thanks!
Sandra

Reply to Sandra Lee Robertson

Barnaby Dixon

Rating:
April 06, 2022 - 17:38

Hi Sandra,

I've responded privately to confirm your registered email address.

Best regards

Reply to Sandra Lee Robertson

sandra

Rating:
April 06, 2022 - 23:39

Thanks Barnaby!

ssnobben

Rating:
March 14, 2022 - 21:18

Hi there Barnaby.

One question if you have a large site with a lot of files and db and you want to remove one backup it take ages.

ie

"Your backup is being removed.

Please wait while your backup is deleted.

Removing your backup: ../ "

Can you not make this delete process much faster?

As now its terrible slow and almost impossible to use..

thks

Reply to ssnobben

Barnaby Dixon

Rating:
March 15, 2022 - 09:08

Hi there - please ensure you have the latest version of StageIt installed.

Best regards

Reply to ssnobben

ssnobben

Rating:
November 08, 2022 - 11:30

Well it doesnt help I use the latest version. Is there any new version release now for Joomla 4.2.4? the include and exlude for data objects is very time consuming to set up.

I have a server with 256GB ram and 174TB disks and 2 super Exenon cpus so I hope this helps.

The site is large and I relly want to set up Stageit with Akeeba in dev combination system. :(

Xiong Zhang

Rating:
September 08, 2021 - 00:00

Hi Barnaby,

I sent you a email several days ago inquiring if your MigrateMe Plus can migrate my Joomla website, but have not received your reply yet. Your MigrateMe Plus migrate my website from Joomla 2 to Joomla 3 successfully. Thank you.

Best wishes,
Xiong

Reply to Xiong Zhang

Xiong Zhang

Rating:
September 08, 2021 - 00:02

I am considering migrate the website from Joomla 3 to Joomla 4 with PHP 8.

Reply to Xiong Zhang

Barnaby Dixon

Rating:
September 08, 2021 - 10:04

Hi there - you'll need MigrateMe 4 from: https://www.php-web-design.com/Joomla-Components/fool-proof-migrations-from-joomla-3-to-joomla-4-x.html

Hope that helps! Barnaby

Tom Egan

Rating:
December 16, 2020 - 20:12

Hola Barnaby

Could you please upgrade MMP Upgrade to v3.9.23?

Thank you

Tom

Reply to Tom Egan

Barnaby Dixon

Rating:
December 18, 2020 - 00:34

Hi Tom,

MigrateMe Plus is now updated to version 3.9.23

All the best, Barnaby

Hendrik

Rating:
July 26, 2020 - 21:07

Thank you for the quick response and great support.
We are happy that we found this perfect working tool!

All the best
Hendrik

David M

Rating:
December 27, 2019 - 12:21

I want to remove (or change) all the -2's appended to the aliases. Is there a way to do this in bulk?

Reply to David M

Barnaby Dixon

Rating:
December 28, 2019 - 08:33

Good morning,

The -2 appended to aliases is to avoid duplicates. Aliases must always be unique in Joomla 3. You can remove them via PHPMyAdmin but this will mean the assets table gets corrupted - so I'd recommend not. Instead, delete any duplicates from your menu table, and ensure any aliases in the menu table are unique...

Regards, Barnaby Dixon

Pax Webb

Rating:
August 23, 2019 - 09:55

Hello, I sent you a message several days ago asking for help and have got no reply. I'm trying to get Netsukii working on my Joomla installation using the Helix3 framework which may modify the core joomla article files (there are additional blogging options). I'm not sure if this is the problem, but I can't import any articles. There is no error given, just no article is produced.

I purchased the extension last weekend under my boss' name and credit card (DaSilva)

Reply to Pax Webb

Barnaby Dixon

Rating:
August 23, 2019 - 12:41

Hi there,I did reply...please check your spam or else provide an alternative address for me to resend the message? Regards, Barnaby Dixon

Tim Bugher

Rating:
July 12, 2019 - 15:00

I sent an email about purchasing your Search and Replace Joomla extension. I purchased it on a corp card which doesn't match my name and email (belonged to my boss).

I missed the download link for the extension. Can you please provide. I sent you the receipt info in the contact email already.

Thanks,

Tim

Reply to Tim Bugher

Barnaby Dixon

Rating:
July 15, 2019 - 19:34

Hi Tim

Thanks ... I did reply, and again today to your other email, not sure if you are receiving my replies? If not please send me an alternative email address and I'll reply there. Thanks!

Omer Ozercan

Rating:
December 09, 2018 - 22:16

I wrote two times and asked a question, but still there is no response.

Reply to Omer Ozercan

Barnaby Dixon

Rating:
December 10, 2018 - 10:24

Hi there - office hours are 9am to 5pm Monday to Friday... Your question was sent on Sunday, so I replied this morning.

Have a great day!

Igor Strmiska

Rating:
September 03, 2018 - 09:11

Hi Barnaby,

we would need to migrate a 1.5 site based on an old Enmasse component with lot of customization done there. So we do not expect that any newer version of that component could be used, but we would need to upgrade the component itself to be compatible with Joomla 3.X. Could we get a support from you if there are problems with the migration?

Best regards,
Igor

Reply to Igor Strmiska

Barnaby Dixon

Rating:
September 03, 2018 - 13:30

Good morning Igor,

Thank you for your message. With regards to migrating your data, no problem, but if there are issues with your third party extension, I can give you a quote for upgrade.

Sincerely, Barnaby Dixon

Ricardo

Rating:
April 06, 2018 - 14:03

Having problems accessing the /stageit section of the website. Redirects to the main site URL. Please help.

Reply to Ricardo

Barnaby Dixon

Rating:
April 06, 2018 - 15:43

Hi there Ricardo

The issue is likely to be either:
- Your /stageit/configuration.php has the live_site variable set to the live site (usually you can leave this variable blank)
- Your /stageit/.htaccess configuration is redirecting you to the live site (if you have RewriteBase / in the file, change this to RewriteBase /stageit/ )
- Your /stageit/ cache is pointing to the old site. If you clear the stageit cache (and any third party caches such as with a Gantry Template) it should correct this

I hope that helps! All the best, Barnaby

Reply to Ricardo

INAYATHULLAH SYED

Rating:
May 15, 2018 - 06:34

Hi,

Could you please confirm below.

1. Is this extension is only for one time installation and migrate site?

2. Is this work for our joomla version 2.5.8, as we are getting below error while update.

Warning: Database is not up to date!
Database schema version (2.5.9) does not match CMS version (2.5.8).

3. Will you provide full support till we complete full migration with menus, articles, content and latest plugins and extensions.

4. Whom can i contact directly while migration after we buy this extension.

Regards,
Inayath

Reply to Ricardo

Barnaby Dixon

Rating:
May 15, 2018 - 21:11

Hi there, thank you for your message.

1 - you are free to use MigrateMe on as many sites as you have. The license is per user, not per system.

2 - You would need MigrateMe Plus to migrate Joomla 2.5 to the latest version ... and yes it would fix this issue.

3 - Yes I always provide full support as needed :-)

4 - You can contact me directly via the Contact form (or even reply direct to this email address) if needed.

All the best - Barnaby Dixon

Andreas

Rating:
January 18, 2018 - 12:45

Hi Barnaby,

since a few month we use Stagelt Enterprise for a really good customer. It is working very well. Compliment for such an excellent extension.

Kind regards

Andreas
CID Media GmbH
Business Director

Reply to Andreas

Barnaby Dixon

Rating:
January 21, 2018 - 09:50

Thanks Andreas!

Ed McDermott

Rating:
September 28, 2017 - 18:23

Hi Barnaby,

I just wanted to drop a note and thank you again for your services in restoring our site after a catastrophic failure.

After I had spent many hours trying to resolve the problems, I decided it was time to call in the "Big Guns" and you were the obvious first choice.

Thank you for all of your help and considerable expertise!

Reply to Ed McDermott

Barnaby Dixon

Rating:
September 28, 2017 - 19:11

Thanks Ed! A pleasure working with you

Steve Luiting

Rating:
July 17, 2017 - 21:43

This extension save me literally weeks of hand rewriting of code. I just used it to change over 300 pages. I need to clean up inline code in order to clean our new website code.

Thanks again! This was worth twice the cost.

Andres

Rating:
May 05, 2017 - 15:40

Hi!

Yesterday I filled the form but haven't received an answer nor see my post in this page.

We are interested mainly in upgrading the visuals and functionality for the buyer in our VirtueMart store on the website, and would like your professional opinion.

Do you SINCERELY think it is better to upgrade the whole Joomla (from 2.4.8 to 3.x), or will it suffice if just implement a professional Virtuemart template?

Thanks and waiting anxiously for an answer!

Andres

Reply to Andres

Andres

Rating:
May 05, 2017 - 15:41

I meant from Joomla 2.5.8

Reply to Andres

Barnaby Dixon

Rating:
May 05, 2017 - 18:45

Hi there Andres,

Thank you for your message. Joomla 2.5 is no longer updated, so any security bugs that are discovered will not be patched. I would suggest to immediately upgrade to Joomla 2.5.28, which is the latest version of 2.5 available, and patches many security bugs.

After this, if you decide not to upgrade further to Joomla 3, I would advise having a full backup of files and data stored offline, so that IF you are hacked, you can easily revert to the backup. But yes, I would advise very seriously looking into upgrading to Joomla 3, since it is now stable and actively updated for security and functionality.

All the best, Barnaby Dixon

Tony Barnsley

Rating:
May 05, 2017 - 11:33

Hi Barnaby,

Looking to do several Joomla 1.5 to 3.7 migrations, the one that is concerning me most vas a virtumart installation. Will MigrateMe migrate the virtumart install.

I think it will, but can you confirm that I setup a clean J3 environment, restore the J1.5 backup, and then install the latest virtumart into J3??

Regards

Tony

Reply to Tony Barnsley

Barnaby Dixon

Rating:
May 05, 2017 - 13:51

Hi Tony

Thank you for your message. With Virtuemart, it's reasonably easy. The way forward is:

- Install Joomla 3 (with no demo data or other third party extensions)
- Install MigrateMe on Joomla 3
- Migrate your full system as normal, including all virtuemart data
- When migration is complete, install Virtuemart 3
- Open Virtuemart, and then open Tools > Migration and click Start Migration to complete the migration process
- Finally copy over your original images folder to the new system

All the best, Barnaby Dixon

Reply to Tony Barnsley

Tony Barnsley

Rating:
May 06, 2017 - 12:29

Thank you for your reply, one issue that I didn't know at the time is that the version of Virtumart currently in use is 1.1.9. from what I have been reading it is not possible to go directly to VirtuMart 2 or 3. (https://docs.virtuemart.net/tutorials/installation-migration-upgrade/77-upgrading-vm1-to-vm2.html)

Can you confirm that MigrateMe would work (I1.5.26 with Virtumart 1.1.9 to J3.7 VM 3.???). Obviously I'll be testing the migration elsewhere before the live site gets migrated.

Reply to Tony Barnsley

Barnaby Dixon

Rating:
May 07, 2017 - 08:43

Hi again Tony,

The move from Virtuemart 1 to 2 is a migration, but it should work fine with the method I described earlier.

MigrateMe will migrate your data yes, just run the migration as normal on Joomla 3, and then install VM 3, and go to Virtemart > Tools > Migration and click Start Migration to complete the process

I hope that helps - all the best, Barnaby Dixon

Alex

Rating:
May 03, 2017 - 20:47

Hello, several hours ago I have sent you a message using the contact form; have you received it?

Best regards
Alex

Reply to Alex

Barnaby Dixon

Rating:
May 03, 2017 - 21:31

Hi Alex - yes I did, and I have sent a reply now :-)

All the best, Barnaby

Alex

Rating:
May 02, 2017 - 17:58

Hello, I have sent one email. I don't know if you have answered. I have problem with the migration of the menus. I have sent to you the credentials of the web site. Can you answer here?

Best regards
Alex

Reply to Alex

Barnaby Dixon

Rating:
May 03, 2017 - 07:29

Good morning Alex,

Thank you for your email! I did receive it last night, but I wasn't in the office :-) I will send a reply right away, please let me know if you don't receive it

All the best, Barnaby

Jan

Rating:
May 01, 2017 - 12:54

Hi Barnaby,

I sent your an mail a week ago regarding StageIT and it did not move all files to production from dev. The message included access to the site.

I have not heard back (checked spam) and wonder if you got the message?

Best, Jan

Reply to Jan

Barnaby Dixon

Rating:
May 01, 2017 - 13:12

Hi Jan,

Thank you for your message. I replied on 26th of April, but I will resend my email again. If you still don't receive it, please let me know an alternative email address :-)

All the best, Barnaby

Tyler

Rating:
April 23, 2017 - 03:23

Hi

How many domains can we use StageIt Standard Edition on?

Thanks

Tyler

Reply to Tyler

Barnaby Dixon

Rating:
April 23, 2017 - 22:25

Hi Tyler,

Thank you for your message. You are free to install StageIt on all your systems, you don't need a separate license for each one

All the best, Barnaby Dixon

Alex

Rating:
April 18, 2017 - 22:09

Hello, I tried to upgrade a web site from Joomla 1.5 to 3.6, but the menus are not uploaded; also the menu tables don't appear in the select list. I have sent you one email.

If the problem is not quikly resolvible please refund me.

Best regards
Alex

Reply to Alex

Barnaby Dixon

Rating:
April 19, 2017 - 06:12

Good morning Alex,

I sent you an email last night within 10 minutes of receiving your email.

Perhaps you did not receive my email? The issue is likely that your original menu data is not standard Joomla 1.5, but I offered to take a look for you to see what is happening.

Here's what I wrote...

Good evening Alex,

Thank you for your email.

Please send me a login and the data for migration, and I will check out what is happening for you

Thanks & all the best,

Barnaby Dixon

Reply to Alex

Barnaby Dixon

Rating:
April 19, 2017 - 11:45

Hi again,

Thank you for the login and data. I have found the problem. The menu table is not in fact included in the original data set. The original data seems to stop at the table jos_js_res_hits

I would suspect this is a table containing stats or logs,and contains a huge number of rows. During data export this can create memory issues and prevent the rest of the database from being exported properly.

So the way forward is to re-export your data and include all the Jos tables except this one. You can do this with phpmyadmin,or if you like I can do this for you.

I hope that helps. All the best, Barnaby Dixon

Reply to Alex

Barnaby Dixon

Rating:
April 19, 2017 - 13:54

Hi Alex,

I am not sure if you are getting my emails so I am writing this on the comments board too.

Thank you for your email - I am glad the migration has worked for you now.

If I can help further in any way please just let me know.

All the best,

Barnaby Dixon

Risha Mahabir

Rating:
April 18, 2017 - 18:12

Good Day ,

I made a backup of the file via datasafe pro for joomla 1.5 and using migrateme to upgrade but it keeps saying that the file is not a valid 1.5 database. Can you assist?

Reply to Risha Mahabir

Barnaby Dixon

Rating:
April 18, 2017 - 20:12

Hi there Risha,

You would get this message if the database contains tables from a non-Joomla 1.5 system. For example, if you have tables in the data set that relate to Joomla 2.5 you would get this message.

Could you send me a login to the Joomla 1.5 and the Joomla 3 systems and I will see what is happening for you?

Thanks & all the best - Barnaby Dixon

Kade

Rating:
March 14, 2017 - 18:37

Hi,

Thank you for the product, I recently emailed you for a support issue, whenever I do an import of a sql file I receive a blank dialog box with no way to continue the process.

Reply to Kade

Barnaby Dixon

Rating:
March 14, 2017 - 18:59

Hi there

The issue here is that the database is too large to import to your server - so the upload is timing out before it sends a response back to MigrateMe.

The way forward is to rename your database to insert.sql.gz and then upload it with FTP to /administrator/components/com_migrateme/insert.sql.gz

Then if you reopen MigrateMe it should allow you to continue the migration.

All the best, Barnaby Dixon

Eric McGee

Rating:
December 02, 2016 - 01:06

Hi, Barnaby.

I sent an email to you through the form and haven't yet received a response. In the email I included details of an error that I'm getting when I try to run the Migration via MigrateMe Plus. When you get a chance, I'd love your assistance.

Regards,

Eric

Reply to Eric McGee

Barnaby Dixon

Rating:
December 02, 2016 - 05:34

Hi there Eric

Thank you for getting in touch. I'm sorry - I didn't get an email from you, and have checked carefully. Could you try re-emailing me please ... support at php-web-design , or retry the contact form? Thank you!

Barnaby

Reply to Eric McGee

Barnaby Dixon

Rating:
December 02, 2016 - 14:11

Hi Eric,

I received your email and sent a rather long reply. This bounced from your email server. I didn't attach anything, so I'm not sure why it bounced.

Do you have an alternative email address I could reply to you at?

Sorry... we seem to be having communication troubles!

Barnaby

Neil Abraham

Rating:
November 26, 2016 - 00:25

Hi Barnaby.

I submitted a form yesterday about getting your help with my Uncle's website somemagneticislandplants.com.au .

Hoping you are able to assist getting the upgrade to work this weekend.

Thanks
Neil

Reply to Neil Abraham

Barnaby Dixon

Rating:
November 26, 2016 - 06:29

Hi Neil - thanks - I have sent a reply privately. Your site is migrated and looking good!

All the best, Barnaby Dixon

Chris Walls

Rating:
August 17, 2016 - 18:41

Does this product support sites using the K2 component?

The site is Joomla 2.5, wanting to migrate to 3.6.

Thanks,
Chris

Reply to Chris Walls

Barnaby Dixon

Rating:
August 17, 2016 - 20:15

Hi there Chris

Thank you for getting in touch.

Yes, MigrateMe Plus supports K2.

The way forward is to install MigrateMe Plus, and run the full migration. Then, install the latest Joomla 3 compatible version of K2 on the new Joomla 3 system.

All the best, Barnaby Dixon

Tobias

Rating:
August 17, 2016 - 10:10

Hi Barnaby,

I did not get a response to my issue request, so I'll repost here:

We're trying to do an update from 1.6.6 to 3.5.1 or 3.6.2.I wanted to test it with a local backup of the site with xampp. At 90% the migration stops and I get the following error in a popup:

Error response:
Fatal error: Call to undefined method JDatabaseMySQLi::quoteName() in C:\xampp\htdocs\cms\mmp_upgrade\administrator\components\com_admin\script.php on line 64

Is this related to the sandbox environment, or is there something wrong with our installation?

Regards,
Tobias

Reply to Tobias

Barnaby Dixon

Rating:
August 17, 2016 - 11:36

Hi Tobias

Thank you for getting in touch this way. I have replied to all your emails and have now sent 5 emails in total. Please check your spam folders, or provide an alternative email address for me to contact you.

Thanks & all the best, Barnaby Dixon

Neil Abraham

Rating:
August 17, 2016 - 02:07

Hi

Are you able to confirm if Docman from joomlatools.com migrates sucessfully with Migrate Me Plus?

Also does Docman continue to work after using Stage It?

Docman has specific requirements for Staging:

"The HTTP_REFERER header (https://en.wikipedia.org/wiki/HTTP_referer) needs to be present in the $_SERVER super global (http://php.net/manual/en/reserved.variables.server.php) in PHP.

This header is required by our framework to mitigate CSRF attacks. Without it our framework will block POST requests. For more details see the OWASP recommendations (which we follow in our framework): https://www.owasp.org"

Hoping you are able to confirm if your extensions will be compatible with this?

Thanks
Neil

Reply to Neil Abraham

Barnaby Dixon

Rating:
August 17, 2016 - 08:32

Hi there

Thank you for getting in touch.

Yes, Docman does migrate successfully with MigrateMe Plus. The way to migrate is as normal: first run the migration, then install the latest Joomla 3 compatible version of Docman on the Joomla 3 system.

The HTTP_REFERRER header is a system setting, and your configuration will not be affected by the staging environment, or by StageIt.

I hope that helps. If you have any further questions just let me know.

All the best, Barnaby Dixon

Craig

Rating:
June 21, 2016 - 09:18

Hi, sent a support request early this morning. After trying to upgrade a v3.2.7 using your migration tool for the first time using this tool. It has errored on the database I believe looking at the log file. Loads of database error logs basically. Also with a white screen trying to log into the converted/migrated version so obviously not worked.

Sent you the relevant details (FTP and Admin access)

Look forward to hearing back from you

Thanks

Reply to Craig

Barnaby Dixon

Rating:
June 21, 2016 - 10:18

Hi Craig,

Thank you for getting in touch. I have received your information and will get back to you ASAP.

All the best, Barnaby Dixon

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